19 April, 2012

How to Solve Facebook Login Approvals problem if not Getting Codes or lost Mobile?

Facebook last year a new feature which was considered very simple to 2 Step verification from Google to enhance the security of Facebook users and provide them another option of preventing their accounts. The functioning of this was intended to be very same whenever you will login from a new device you would be send a new code which you will have to enter from your text messages and proceed.


Facebook Login Approvals


Once you setup this on your account you would consider yourself safe and pretty happy that your facebook account is secure very much and no can access to it without you. I thought the same few days back when my whole scenario about this feature changed .

Before proceeding let me tell you that how it is different from Google 2 Step verification . In case of Google 2 SV if you ever loose your Phone or a saved device Google has always provided 10 codes at the time of setting up 2SV which you can use in such a situation and get back access to your account. There is a alternate number you can use in such a case as well or even get back it through your alternate email address.

Alright let's move to Facebook , You setup Login Approvals and all tensions of securing your account is away, Is it ? Have you ever thought if you lost access to your phone/not getting approvals code + no saved device , Any ideas how to get out of that loop ?

                                Facebook Mobile Code

I happened to be stuck in the same situation and being a geek well i was bound to figure some things that may help my readers and help them as well, So read below for how to solve if you are facing this issue as well and want to access Facebook as well -

1) Facebook for Android - Yes if you are an Android user and have ever happened to login and use Facebook for Android then you can use this application for checking your account and seeing all activities.

2) Facebook for iPhone -  If you are on iOs and have ever happened to login and use Facebook for iPhone/iPad then you can use this application for checking your account and seeing all activities

Disadvantages of this method - You will not be able to turn off Login approvals using this and hence bound to use on a Mobile Device which is of-course you will not want, So what to do ? Need not worry the best and the solution which worked for me is coming below.I know how many people are lazy and would not use the option but desperation of getting back may make you use this and ultimate way would surely work.

Solution is here

You have to File a report to Facebook by using the Contact Form. Yes many of you would have ignored or misunderstood this option and might have even claimed on its working, But here is how i did it!
  • Move to the Facebook Login Approvals File a Report.
  • Provide your Full name exactly matching your account and your carrier name.
  • Explain the whole issue, Try to be accurate and make sure you provide all details.

Now after this keep checking your email inbox. Facebook will send you a email with subject line "Facebook Login Approvals Issue" and ask for your valid id's which you would need to provide in reply to the email to get back your account. Then facebook will examine and remove hold of your account and Yeah you are back in your account. Check my email screen-shot for Proof.

Facebook Rocks

What to do after getting Facebook back?

Move to Settings-Mobile and remove your Mobile and you are out of this loop.

So definitely this is something Facebook needs to look at and solve to avoid other users from entering into this loop. Definitely Google is much better when it comes to managing security.

If you are still stuck and face some other issues feel free to comment and i'll try my best to guide you. Share this as it can help someone as well.


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6 comments:

Boring Security said...

When did u get the Final Reply After Reporting

Unknown said...

Rasendran Kirushan ,

When i first submitted the contact form, i got an email there but then i again explained. After 48 hours the support person reached me and asked for ID proof, so i provided that and then under 24 hours they gave me my account back!

Let me know if you need any help!

Anonymous said...

I Dont Have An ID Yet. What Do I Do?

Anonymous said...

i sent the ID picture and everything, when will I receive the mail back? it says with 48 hours but i don´t know if it´ll work. When did you get yours?

Vijay said...

yeah! exactly the same problem! i filled the form but not sure i wrote the correct carrier name? how to find this particular "carrier name"? and if we are sure of the carrier name now, can we re-fill the form for the same process??

Anonymous said...

Their security sucks (fails at recognizing your PC) and so you provide them with your personal info. Makes sense.

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